Fall 2008: Continuing to Make New Strides

Partners,

It’s hard to believe how fast this year has gone by thus far – the old adage says – “Time flies when you’re having fun!” I’m not sure it’s all been fun, but it has certainly been a wild ride!  My pride for PRMI and our partners seems to have no boundaries – growing each hour, day and month. We continue to make new strides and achievements in an otherwise insane mortgage lending environment.

I know of few mortgage company CEO’s that get to enjoy boasting an increase in volume of more than 25% (2007 to 2008). Yet myself and other executives frequently voice this fact about our amazing organization – and it truly is! We’ve done all the right things over the years – and now we are enjoying the fruits of our responsible-business model and unwillingness to chase the “easy bucks”.  Our business partners have stuck with us over the last decade, have trusted in us, and believed that this organization has something special. This collaborative effort and desire for PRMI to be “one of the greats” is apparent in everything we do – every single day.

As challenges arise, undoubtedly opportunity follows. I believe that one of the major successes of PRMI is our ability to keep a 360 degree view of the entire industry – to witness opportunity and not get stuck in the quagmire of the daily grind. Despite these being the most challenging times in the mortgage-lending industry, the great people of this company have never abandoned their core business concepts and beliefs, while keeping a sharp eye on what we want to achieve in the future. The past – well, I would simply say, learn from it and move on – it’s good for little more than casual reminiscing.

I truly believe that as new challenges arise, new and exciting opportunities will also present themselves in this ever-changing lending environment. The fabulous people of this organization have proven that they clearly have the skills and dedication to succeed and we will ultimately attain our collaborative goals. I myself am excited for the future and the abundant opportunities that lay ahead. I want to personally thank every employee of PRMI for your trust in me, your patience, and your desire for this organization to achieve greatness. Even after all of the rollercoaster rides – highs and lows – headaches and smiles – I cannot think of a business that I would rather be a part of than mortgage banking – and more specifically PRMI. There are very few things that provide me more pleasure than being the CEO of PRMI and witnessing the evolution and maturing of this organization. Thank you for your contributions and for looking out for this special oasis we all respectfully call home.

Sincerely,

Dave Zitting

CEO
PRMI

A Note of Great Appreciation

Talk about burning the candle at both ends—it’s now the end of March and Primary Residential Mortgage, Inc. (PRMI) is breaking records in applications, funding, and lock registration numbers for a single month. What a busy time!

Without a doubt, PRMI would not be where it’s at today without each and every team member. The dedicated professionals of this organization are what make us so great! As Jim Collins states in his book Good to Great, “It’s not people that make a company great—it’s great people that make a company great!” I assure you the men and women that guide this company forward on a daily basis are nothing less than “Great.” In fact, I would have to say that they are truly amazing!

We often host potential new Branch Partners, Division Partners, and Affiliated Business Partners, and at the end of each Discovery Day we consistently hear the same question from our potential partners: “Your people are so enthusiastic for this business, but more specifically, their job. How do you do it?” My standard reply is: “I don’t, in fact, do it—they do.”

Perhaps it’s the absence of micro-management, the trust that we show in our people. But one thing is certain, PRMI’s employees do feel empowered by what they accomplish and put a great deal of pride in their job and responsibilities. It is a privilege to lead and work with such a great group of people—they make my job much easier!

I would like to thank PRMI’s Corporate Management Team for their dedication, effort, and desire to produce positive results and aid in the growth of this great organization. I would also like to request that each manager pass on this gratification onto their teams—they are equally responsible for the recent achievements that are evident within PRMI.

Colleen Fisher – Senior Operations Manager
AJ Swope – VP Secondary Marketing
Carla Wallentine – Compliance and Licensing Director
Natalie Cheung – Licensing Manager
Scott Donaldson – Chief Information Officer
Jim Crawford – VP Market Alliance
Tom George – Executive VP
Charlie Brown – VP Business Development
Kori Seely – VP Quality Control
Ruth Green – VP Business Relations
Felipe Pacheco – Business Development Manager
Michael Hamilton – Marketing Director
Rob Zawrotny – Public Relations Manager
Matt Maruri – Document Control Manager
Ben Jacobsen – Accounting Manager
Steve Chapman – Chief Financial Officer
Jessica Cordova – Escrow Manager
Kathy Meadows – Senior Underwriting Manager
Sarah Hare – Purchasing Manager
Leo McIsaac – VP Human Resources
Carla Burton – Warehousing/Funding Manager

There are simply not enough words or time to fully express my gratitude to all of the amazing PRMI team members. I sincerely thank you for your great interest and respect for our set goals and your desire to continue our pursuit of excellence. The goals that we achieve together will certainly ensure that the products and services we provide to our respected customers will help them achieve their goals and dreams!

Partners

Partners,

It’s hard to believe how fast this year has gone by thus far – the old adage says – “Time flies when you’re having fun!” I’m not sure it’s all been fun, but it has certainly been a wild ride!  My pride for PRMI and our partners seems to have no boundaries – growing each hour, day and month. We continue to make new strides and achievements in an otherwise insane mortgage lending environment.  I know of few mortgage company CEO’s that get to enjoy boasting an increase in volume of more than 25% (2007 to 2008). Yet myself and other executives frequently voice this fact about our amazing organization – and it truly is! We’ve done all the right things over the years – and now we are enjoying the fruits of our responsible-business model and unwillingness to chase the “easy bucks”.

Our business partners have stuck with us over the last decade, have trusted in us, and believed that this organization has something special. This collaborative effort and desire for PRMI to be “one of the greats” is apparent in everything we do – every single day.  As challenges arise, undoubtedly opportunity follows. I believe that one of the major successes of PRMI is our ability to keep a 360 degree view of the entire industry – to witness opportunity and not get stuck in the quagmire of the daily grind. Despite these being the most challenging times in the mortgage-lending industry, the great people of this company have never abandoned their core business concepts and beliefs, while keeping a sharp eye on what we want to achieve in the future. The past – well, I would simply say, learn from it and move on – it’s good for little more than casual reminiscing.  I truly believe that as new challenges arise, new and exciting opportunities will also present themselves in this ever-changing lending environment. The fabulous people of this organization have proven that they clearly have the skills and dedication to succeed and we will ultimately attain our collaborative goals.

I myself am excited for the future and the abundant opportunities that lay ahead. I want to personally thank every employee of PRMI for your trust in me, your patience, and your desire for this organization to achieve greatness. Even after all of the rollercoaster rides – highs and lows – headaches and smiles – I cannot think of a business that I would rather be a part of than mortgage banking – and more specifically PRMI. There are very few things that provide me more pleasure than being the CEO of PRMI and witnessing the evolution and maturing of this organization. Thank you for your contributions and for looking out for this special oasis we all respectfully call home.   Sincerely,Dave ZittingCEO PRMI